Company:
HumanWorks Affiliates, Inc. (HWA) is a provider of group home services to foster children and adults with disabilities. HWA is a $25 million corporation with 350 employees spanning 200+ miles across the eastern regions of Pennsylvania.
Challenges:
A fragmented employee health screening process caused issues relating to the speed and organization of onboarding new hires.
- HWA was leveraging multiple vendors (Concentra, urgent care centers, etc.) across their 200+ mile footprint to complete their new hire health assessments.
- In their use of various vendors to complete this process, HWA was required to maintain these documents in-house, resulting in more work for the HR team & a left greater margin for error in their employee onboarding efforts.
Low employee retention rates & high call-out numbers were cause for unnecessary onboarding expenses and unsatisfied employees.
- If an employee wasn't feeling well, they were forced to take the entire day off to visit an urgent care center to receive treatment.
- Under the mandate set by the Affordable Care Act, HWA is required to offer employees some form of health coverage. HWA offers health benefits to their employees, but many choose to opt-out of HWA's health plan due to cost.
"The relationship with Vitable has far exceeded what we expected, and it has made a very impactful difference in not only the lives of our employees, but also the people we serve."
Dr. Nathaniel Williams (CEO, Human Works Affiliates)
Solution:
HWA partners with Vitable to access our On-Demand Occupational Health Clinics & Primary & Urgent Care Health Plan for their employees. Resulting in a more delightful, streamlined onboarding experience for new hires and provided a robust health benefit for employees, in addition to cutting costs and saving the HWA administration significant time and headaches.
"When you see the benefits over time, you're going to realize there's no better partner than Vitable. They're checking in weekly, wanting to make sure everything is happening the way they promised it would."
Outcome:
How implementing an On-demand Occupational Health Clinic helped solve HWA's fragmented health screening process and improved operational efficiency.
- Vitable acts as the primary provider for all of HWA's occupational health needs. With HWA's area of operation spanning over 200+ miles, our diverse network of providers & strategic partners can service all of these locales. Through their partnership with Vitable, HWA is able to schedule on-demand in-office clinics, condensing their onboarding process into a one-stop-shop. Thus, creating a faster, more delightful onboarding process for their new hires.
- By partnering with Vitable, HWA has access to our employer dashboard, which acts as the central location for all of their employee's physicals, TB tests, and other health-related records. In addition to managing their documents, HWA leverages our employer dashboard to schedule on-demand clinics, keep employees' records up-to-date via our compliance tracking feature, which notifies a representative from HWA when one of their employee's health records requires renewal.
By partnering with Vitable, HWA has increased its onboarding efficiency by over 70%, cutting down the time to onboard new hires from over three weeks to one.
How offering Vitables Health Plan increased HWA's employee retention and cut down employee call-outs.
- HWA offers Vitable's Premium Health Plan to its full-time employees, providing employees with access to in-home and virtual primary & urgent care appointments. By offering our Health Plan and pairing it with the occupational clinic offering, HWA employees are provided with a more comprehensive healthcare solution at a lower cost.
- Vitable has improved HWA's call-outs through our same/day appointment availabilities. To reference a specific example, HWA had an employee call out because they weren't feeling well, that employee scheduled an appointment via the Vitable app. A Vitable provider was then able to provide care to that employee, prescribe them medication, and they were able to return to work by 3 pm that same day.
"If you're looking for a company that will partner with you and that will support your mission, vision, and values. Vitable is definitely that company."
